I know it was two weeks ago, but, to be honest, I don’t really know when I’ll recover from that. I worked six days, five of which we saw numbers of visitors going over 5 thousands….yes, you get it right!
The climax of the week reached on the 18th when we welcomed 6.500 people.
The result of all this was a Franny really, really, really tired, who would have killed for a hug (I don’t know, this happen when I’m tired!) and who had a great idea to dream, guess what? a huge queue of customers on the 6th day night! I was dreaming about this endless queue, and I was waving my arm to tell people to go in a certain direction, and when I opened my eyes I saw my arm still moving…I hope it’s not bad as it seems, otherwise I won’t survive trough the summer!
Plus at the moment I’m at home sick and I cannot speak! I really think this is due to the hot breeze from the entrance that day!!! Aaaaaaaargh!
Said that, I feel to share with you a couple of interesting things I learned during those busy days:
-According to a customer the best city in California is San Francisco. He was from there but that doesn’t count!
-In case of emergency you learn to know better people who work with you…even who have your same shoe size! Whatever they say I’m a teamwork person!
-Being a human kiosk is funnier that I thought! I was giving ticket in exchange of reference numbers and I was immerged in paper!
-Receiving hugs when you’re knackered is without price! I’ve always loved hugs, they make you feel better, but I suppose they’re mandatory in these cases! They should put as routine after a day so busy!
-The busiest is the place the number of stupid/rude/impolite people raises….actually I already knew that! I don’t know why and nobody knows! It’s just to confirm!
- I have nice…hum…trousers. That was told me by a guy, I suppose the stag! He was dressed in a lady outfit, giant pink curled wig and giant red rimmed sunglasses. Actually I hope he dressed himself alone! I was so tired that I just said “Wow, nice dress!”. Hence the answer!
-I could confirm that Dutch have the most weird glass frames. I love them, I’ll use some of them for my stories sooner or later!
-It doesn’t matter how many times you see something and how tired you are, there are a few things that are just funny. So I’ll share with you:
It seems that one of the biggest problem people have is with the machine where you can buy tickets with credit card. You go there and you see two buttons on the touch screen: Collect Ticket and Buy ticket. I suppose that now you tell me “Ok, that’s not difficult!”. What I can say to you is that:
a- Loads of people just press Collect ticket and try to enter their credit card number in the line for the reference number!
b- Loads of them, just swipe the card without even choose one of the two options!
Once you manage to press Buy ticket, you should choose what you want and then swipe your card. Unfortunately the majority of people just stay there and keep swiping the card as they think that the computer sooner or later would read their mind!
Then you get your ticket and you go, skipping the queue, straight into the tour!
Now, leaving on the side all the people that apparently prefer queuing for a good half an hour instead doing that and leaving on the side also those ones that try to swipe the card into the door with access the staff lockers, or the ones who try to swipe it on the image of the touch screen, I’ll tell you the scene who won that day!
A man (not telling you where he was from because, really, who knows me and the job, already guessed right!) was sent to buy his tickets on the kiosk. He was between the last two machines, one with the two buttons, Buy and Collect and the other one with just Collect. Of course he was trying to buy on the one saying just Collect.
Me –Can I help you?
Customer- It doesn’t work!
Me- Yes, this is just to collect tickets! You…
Customer- It doesn’t work!
Me- Did you book on line?
Customer-….
Me- So let’s try the other one!
Customer -(tried to swipe his card without pressing what he needed)
Me- Why don’t we choose something first?
Customer- (looked at me, completely lost)
Me- Ok.. (I pressed Buy for him. I was really worried for his little son looking lost. Maybe it was a family matter!) what do you want to buy?
Customer- Two!
Me-Ok, so one adult and one child, right?
Customer-…
Me-Ok… Now you swipe your card….
After this I sent them inside, but believe me, I was so tired that my effort to not laugh in his face was really hard!
But now it’s over….oh no, summer ahead! Poor Franny!
Talk to you soon!
